Immediate Crisis Resources
If you or someone you know is in danger, call 911 now.
If you are in crisis but not in immediate danger, use the 24/7 hotlines and local resources below. Support is free and confidential.
24/7 Crisis Hotlines
988 Suicide & Crisis Lifeline
Call/Text: 988
Chat: 988lifeline.org
Support for emotional distress, suicidal thoughts, or mental health crisis.
Luzerne County Crisis Line
Call: 570-829-1341
Immediate counseling, mobile outreach, and local referrals.
SAMHSA Helpline
Call: 1-800-662-4357 (HELP)
Treatment referrals for substance use and mental health.
Veterans Crisis Line
Call: 988, then press 1
Text: 838255
For veterans, service members, and families.
Trevor Project (LGBTQ+ Youth)
Call: 1-866-488-7386
Text: START to 678678
24/7 crisis intervention and suicide prevention.
Domestic Violence Hotline
Call: 1-800-799-7233 (SAFE)
Chat: thehotline.org
Support for anyone experiencing relationship abuse.
R.E.A.C.H. Crisis Services
Walk-In Crisis Counseling
Location: [Insert office address]
Hours: Mon–Fri, 9am–5pm
Brief assessment, support, safety planning, referrals.
Emergency Placement
Inpatient & Outpatient placement; rapid referrals, paperwork, and follow-up.
Mobile Crisis Support
Coordination with county mobile teams for on-site assessment and transport when needed.
Mental Health Resources
Counseling Services
Individual, group, and family therapy. Call 570-730-6081 (business hours).
Mobile Mental Health
In-home assessment via Luzerne County Crisis Line.
Peer Support
Certified Peer Specialists offer mentoring from lived experience.
Domestic Violence & Sexual Assault
Domestic Violence Service Center
Call: 1-800-424-5600
Emergency shelter, legal advocacy, counseling.
Victims Resource Center
Call: 1-866-206-9050
24/7 support for victims of sexual assault, DV, and other crimes.
R.E.A.C.H. can coordinate referrals and transportation to safe locations.
Youth & Family Resources
Luzerne Children & Youth
Call: 570-826-8710
Child protection & family services.
Runaway & Homeless Youth
Call: 1-800-786-2929
Support for youth in crisis.
Parent Helpline
Call: 1-855-427-2736
Support for caregivers managing stress or behaviors.
Basic Needs & Emergency Support
211 NEPA
Dial 211 or visit pa211ne.org for food, housing, utilities.
Salvation Army WB
Emergency shelter & meal programs.
R.E.A.C.H. Clothes Drives
Free clothing for families in crisis. Learn more.
Safety Planning
Know the Signs
Identify thoughts, moods, or behaviors that signal distress.
People & Places
Save hotlines; list trusted contacts & safe locations.
Reduce Risk
Secure or dispose of medications, weapons, or harmful substances.
R.E.A.C.H. counselors can help you create a personalized plan.
Confidentiality
All crisis services are confidential within the limits of the law. Information is shared only with consent, or when required to prevent immediate harm or by court order.
How to Help Someone in Crisis
Listen
Stay calm; be present without judgment.
Encourage
Offer hotlines; help schedule support.
Be Honest
Don’t promise secrecy if safety is at risk.
Act
If there’s an immediate threat, call 911 or a crisis line.
Community Training Opportunities
Naloxone Admin
Recognize & reverse opioid overdoses.
Suicide Prevention (QPR)
Question, Persuade, Refer skills.
Mental Health First Aid
Identify & respond to crises.
Trauma-Informed Care
Understand trauma’s impact.
Organizations: email training@letsreachtogether.org for on-site sessions.
How to Access R.E.A.C.H. Services
Call
570-730-6081 (business hours)
Walk-In
[Insert office address] for immediate support
Online
Use the secure form on our Contact Page (non-urgent)
After hours: call 911 or the Luzerne County Crisis Line 570-829-1341.
You’re Not Alone
No one in Luzerne County should face a crisis alone. Whether you need immediate help, ongoing counseling, or training to support others, R.E.A.C.H. is here—confidentially, compassionately, and without judgment.